Care, Community & Mission.
Specialists in purpose-built insurance for people-first organisations.
Whether it’s legislation or dealing with workforce pressures, your sector requires more than generalist broking. From retirement living and aged care to disability services, we partner with operators, providers and facilities operating in increasingly complex and scrutinised environments.
We don’t simply “place” insurance, we design solutions from the ground up with bespoke programs that stand up to operational requirements and withstand regulatory and legislative scrutiny. Generalist brokers often lack the depth of sector knowledge required, which can leave gaps in cover. Our specialist approach ensures coverage is robust, defensible and fit for purpose, supporting organisations to operate with confidence.
Core capabilities.
- Aged care and retirement living (residential and home care)
- NDIS and non-residential care providers
- Faith-based and mission-driven organisations
- Education sector (schools and institutions)
- Government funding and subsidy structures
- Evolving care sector reforms and policy developments
- Trusted relationships with 20+ key local and global insurers,
enabling competitive tension for risks and access to the full depth
of market capacity - Access to specialist or niche products not widely distributed
- Negotiation of terms, premiums and coverage enhancements,
ensuring flexibility and options - Deep knowledge of provider networks (home care, residential facilities)
- Bespoke, specialist policy wordings for the sector
- Life-stage engagement (from pre-retirement, through to care needs and late-stage care)
- Handling vulnerable clients with sensitivity
- Navigating complex and sensitive claims management
- People-related risks across care providers, village operators
and schools - Staff injuries (manual handling, trauma exposure and
physical injuries) - Benchmarking against sector standards and claims trends
- Local medical and disability cover, along with health and wellbeing support
Outcomes we deliver.
With deep sector understanding, including capacity not widely available across the market. This supports the placement of complex risks such as safeguarding and Sexual Misconduct Liability (SML) cover.
That have been enhanced to include closure by public authority and communicable disease - protection that was previously restricted during COVID-19.
For boards and committees including risk, audit and finance detailing key scenarios and their implications.
In a highly regulated environment, where reform and scrutiny continue to reshape service delivery.
Our big differentiator.
We understand the complexities of operating in a highly regulated industry. With real-world sector insight, our team takes a proactive approach to insurance placement - never complacent, always looking for better options and solutions. Led by senior specialists, we offer decades of collective knowledge and experience in this space. We act as your advocate so you can focus on delivering services to others.
Why trust us.
Client Advocacy
Operating as an extension of your team - advice aligned to your interests rather than anyone else.
Open market approach
With no mandate to use specific insurers and full engagement across the local and global markets.
Remuneration aligned with client outcomes
Ensuring clarity on how we are paid with no hidden incentives.
Expanded provider access
Access beyond insurance providers, equipped to manage emerging risks, compliance and change.
Solutions for Non-Standard Risks
Proven ability to structure and place complex, non-standard risks.
Strengthen your program for today’s care landscape
Speak with our Speak with our Care, Community & Mission specialists.