Broker integrated, claims-first model
Most brokerages focus on price and placement. At Aviso Specialty, insurance is designed from the claim backwards, because claims outcomes determine whether insurance works as intended.
What insurance buyers commonly experience
When a claim is lodged, this is the time that clients discover whether their broker has or will genuinely advocate for them, or whether responsibility evaporates.
Too often, claims are met with:
- Silence instead of updates
- Chasing instead of progress
- Delays no one can clearly explain
- Language that is confusing
Our Three-Step Virtuous Circle
1. Architecture
Insurance programs designed based on how claims are assessed and resolved in practice.
2. Advocacy
Broker-led claims management supported by an on-shore, 11-person advocacy team with London market expertise (experience settling claims up to USD $100M).
3. Optimisation
Claims insights continuously improve program design, insurer selection and renewal outcomes.
Fast Facts
2,800+
Claims managed annually
11+
Claims advocates - in-house, onshore team
USD $100m
London market expertise within the team*
*with previous experience settling claims up to USD $100 million.
Claim Forms
Download our claims and notifications forms below
Need to lodge a claim?
Speak to your account broker directly, or contact us.